App Privacy Policy

Effective Date: February 2025

1. Introduction

Welcome to the Key West Songwriters Festival App (the “App”), powered by the Aloompa platform. We are committed to safeguarding your privacy and providing a secure experience for all users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our App. By accessing or using our App, you agree to the practices described in this policy.

2. Information We Collect

a. Personal Information We may collect personal information that you provide to us directly, including:

Name
Email address
Phone number
Payment details (for ticket purchases or donations)
Profile information (e.g., user-generated content, preferences, Facebook, Instagram)

b. Non-Personal Information We automatically collect non-personal information about your interaction with our App, including:

Device information (e.g., device type, operating system, unique device identifiers)
Usage data (e.g., pages viewed, features used, session duration)
Location data (if you enable location services on your device)
Log data (e.g., IP address, browser type, referring/exit pages)

3. How We Use Your Information

We use your information for the following purposes:

To operate, maintain, and improve our App and services
To communicate with you regarding updates, promotions, and event information
To respond to your inquiries and provide customer support
To analyze App usage and user behavior to enhance the user experience
To comply with legal obligations and enforce our terms of service

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

Aloompa Platform: Our App is powered by the Aloompa platform. Your data may be processed in accordance with Aloompa’s Privacy Policy, which you can review here. We encourage you to familiarize yourself with Aloompa’s privacy practices.
Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or other business transactions, your information may be transferred to the new entity.

5. Data Security

We implement reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights and Choices

You have the following rights regarding your information:

Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
Location Data: You can disable location services on your device if you prefer not to share your location data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Key West Songwriters Festival
Email: keywest@ramsheadgroup.com